Terms of Service

Last updated: 2026-08-05

These Terms of Service ("Terms") govern your use of the website operated by Xyzzy Apps LLP ("we", "our", "us") and your purchase and use of the software applications (each an "App") sold on this website. By browsing the website, creating a cart, or completing a purchase, you agree to these Terms. If you do not agree, please do not use the website or purchase our Apps.

1. Who we are

We are Xyzzy Apps LLP, a software publisher operating from Flat 301, Malani Icon, Hyderabad, Telangana - 500080, India. Our website is https://xyzzyapps.link. You can contact us at support@xyzzyapps.link.

These Terms form a binding agreement between you and us. Where you purchase on behalf of an organisation, you represent that you have authority to bind that organisation.

2. The Apps

Each App is described on its product page on the website. Please read that page carefully before purchasing.

We may update an App from time to time, including adding, changing, or removing features, or discontinuing support for an older version. We will use reasonable efforts to keep Apps available, but we do not guarantee that any App will be available indefinitely.

3. Orders and payment

When you place an order, we create a checkout with our payment gateway. Payment Gateway processes your payment and handles card, UPI, and other payment methods. We do not see or store your full card details.

Prices are displayed and charged in Indian Rupees (INR). The exact amount you will be charged, including any applicable taxes, is shown before you complete your purchase.

All sales are of non-exclusive licences to use the Apps (see Section 5), not sales of the underlying software or its source code.

4. Taxes

If you are located in India and we are required to collect Goods and Services Tax (GST) on your purchase, GST will be added at checkout and shown to you before payment.

If you are located outside India, local taxes may be added to your order in accordance with the laws of your country. Any taxes shown at checkout are calculated at the time of payment.

You are responsible for any taxes not collected by us at checkout, where required by law.

5. Licence

When you purchase an App, we grant you a non-exclusive, non-transferable, worldwide licence to install and use that App on one or more personally owned devices for your own personal or business use, for the current version of the App.

For shared-use environments such as a laboratory, library, or training room, each shared machine requires its own licence for the App.

You may not: copy, modify, or create derivative works of an App, except as permitted by law; rent, lease, loan, sell, or sublicense an App or your licence; decompile or reverse-engineer an App, except where law permits; or remove any copyright or proprietary notices.

Unless you have purchased a separate multi-user or site licence from us, each individual user needs their own licence.

6. Delivery of digital goods

Apps are delivered digitally. Immediately after a successful payment you will see download links on our order confirmation page, and we will send your licence key(s) to the email address you provide at checkout.

Because Apps are delivered electronically, there is no shipping. Please read our Delivery Policy for full details.

7. Refunds and cancellation

If you would like a refund, you may request one within 14 days of purchase. Refunds are issued on a case-by-case basis because we cannot recover a licence key once it has been sent.

See our Refund Policy for the full terms, including how to request a refund and how long a refund takes.

8. Acceptable use

You agree not to use the website or the Apps to: violate any law or regulation; infringe the rights of any person; interfere with the operation of the website; or attempt to gain unauthorised access to our systems.

You agree to provide accurate information at checkout, including a valid email address, so that we can deliver your licences.

9. Intellectual property

The Apps, the website, our logos, and all related materials are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

10. Disclaimer of warranties

The website and the Apps are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

We do not warrant that the Apps will be error-free, uninterrupted, or compatible with every hardware and operating system configuration.

11. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or in connection with these Terms, your use of the website, or your purchase of Apps shall not exceed the amount you actually paid us for the App(s) concerned.

We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of the Apps or the website, even if we were advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited under applicable law, including under the Consumer Protection Act, 2019.

12. Indemnity

You agree to indemnify and hold us harmless from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the website or the Apps, your breach of these Terms, or your violation of any law or the rights of a third party.

13. Termination

We may suspend or terminate your access to the website if you breach these Terms. Termination does not affect any licences you have already purchased, which continue in accordance with Section 5, nor does it affect any amounts you owe.

14. Changes to these Terms

We may revise these Terms from time to time. The current version is always available at https://xyzzyapps.link/policies/terms-of-service. Continued use of the website after changes take effect constitutes acceptance of the revised Terms.

15. Governing law and disputes

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall first be referred to the grievance officer identified on our Grievance Redressal page, and if not resolved, shall be subject to the exclusive jurisdiction of the courts at Hyderabad, India.

Nothing in this section limits your rights to seek redress under the Consumer Protection Act, 2019, or any other applicable law.

16. Contact

Questions about these Terms may be sent to support@xyzzyapps.link or to our Grievance Officer as set out on the Grievance Redressal page.